one on one help

UF Directory

General

Q: I need to change my contact information (address, email, phone, etc.) at UF. How do I do this?
Q: I just updated my entry in the myUFL portal using the “Update my Directory Profile.” Why does the on–line phonebook still have the old information?
Q: My entry (or someone else’s) is wrong. Can you please change it?
Q: What is the difference between the UF Business Name and the Display Name?
Q: What do the different addresses mean in the Directory and why should I make sure they are correct?
Q: Why do I need a UF Business email that I check daily?
Q: How can I find out what my UF Business Email address is?
Q: Why am I not able to update my UF Business Name and birth date?
Q. What if I have more than one phone number?
Q. What if I don’t want my home address and phone number listed?
Q. I thought I was just removing my address and phone number from the Directory (and on–line phone book) but now I am not listed at all. What happened?
Q. What if I don’t have access to a computer?
Q. What if I don’t have a GatorLink username and password?
Q. As my department’s Human Resources/Payroll representative, I need to make changes for members of my department. Where should I make these changes?
Q. What if I work for a UF affiliate?
Q. I’m an adjunct faculty member but not on the UF payroll. Am I listed in the UF Directory?
Q. Whom can I contact for more information?

Directory Coordinators

Q: How do I get access to the applications I need as a Directory Coordinator?
Q: What is the Retrieve Departmental Affiliate application?
Q: How do I add someone to the Directory?
Q: How do I create a relationship in the Directory?
Q: What is the difference between the UF Business Name and the Display Name?
Q: How do I make changes in the Directory for the employees in my department?
Q: How can I change a phone number in the Directory?
Q: Is a new W–4 required when you change a Permanent Home Address or UF Business Name in the UF Directory?
Q: How do I update a Social Security number (SSN) in the Directory?
Q: What does “Active” status mean?
Q: What is the “Network Managed by” relationship in the UF Directory?
Q: What is the difference between the UFID translators?


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General

I need to change my contact information (address, email, phone, etc.) at UF. How do I do this?
The UF Directory is the sole source of your contact information at the University of Florida. Make sure the information it is up to date by logging on to the myUFL portal with your GatorLink username and password. Navigate to My Account > Update My Directory Profile in the myUFL portal.

Each heading with orange text is a link to an area where you can edit your information. Select the area, then select from the options on the left, and follow the instructions to edit your information. There is a publish/do not publish selection on most pages. If you select “Do Not Publish” on the Personal Information section then you will not have any information displayed to the public, including your name and business address, phone number or email address. After you are finished making all of your changes to your Directory profile, click on “Published View” in the left–hand menu to verify what will display to the public.

I just updated my entry in the myUFL portal using the “Update my Directory Profile.” Why does the on–line phonebook still have the old information?
Changes to your home address and phone number made via Gatordex can take up to 24 hours to be reflected in the on–line phonebook.

My entry (or someone else’s) is wrong. Can you please change it?
UF faculty, staff, and affiliates have control over updating their own Directory information. In some departments, the Directory Coordinator can make changes for faculty and staff in their departments. In other cases, the individual faculty or staff member will need to navigate to My Account > Update My Directory Profile in the myUFL portal.

What is the difference between the UF Business Name and the Display Name?
The UF Business Name is your official name that is entered when you are first hired and usually comes from a Social Security Card or Driver’s License. The Display Name is what you want people to see in the UF Directory (on–line phonebook), such as “Bob” instead of “Robert” or “John Doe” instead of “Michael J. Doe.” You can modify your own display name but not your business name.

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What do the different addresses mean in the Directory and why should I make sure they are correct?
The UF Directory is the sole source of contact information at the University of Florida and is used to populate the myUFL systems and the on–line phonebook. Faculty and staff are strongly encouraged to make sure their information is correct and up to date via the myUFL portal > My Account > Update My Directory Profile. In the Directory, click on the orange “Addresses and Phone Numbers” header to add or modify your addresses.

Review this list of addresses that are stored in the Directory and why you need to make sure they are up to date and not blank:

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Additionally, many official communications are sent to your UF Business Email Address. Please make sure this email is correct in the Directory via My Account > Modify My UF Business Email.

If you need help updating your Directory information in the portal’s My Account > Update My Directory Profile, please read the appropriate instruction guides on the Directory services page at http://www.bridges.ufl.edu/directory or contact your department’s Directory Coordinator.

Why do I need a UF Business email that I check daily?
The University will need to send you critical, time–sensitive information via email. This includes GatorLink password expiration notices and automated notifications from the myUFL systems. Please check to make sure your UF Business Email Address is valid and checked daily, or forwarded to another university email account that is checked regularly.

How can I find out what my UF Business Email address is?
Your UF Business Email address is the email address listed for you in the UF Directory. You can view your Directory entry by going to the myUFL portal and clicking on My Account in the myUFL Menu, then Update My Directory Profile. Links to change your UF Business Email or forward your GatorLink email in the myUFL portal are also found under the My Account folder.

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Why am I not able to update my UF Business Name and birth date?
Because they affect insurance, pay and tax records, changes related to your employment information must go through your department’s Directory Coordinator, who will follow up with the appropriate HR office.

What if I have more than one phone number?
In the “Addresses and Phone Numbers” section of the Directory, you can enter phone numbers. Select the type of phone number you are adding from the drop down list. All the data you enter in these fields will be published, unless you specify otherwise. Note that you can only have one of each type.

What if I don’t want my home address and phone number listed?
You can choose to suppress this information in the paper and on–line phonebooks. When you update your Directory profile, you will see headings with orange text that divides your information into different sections. Each heading is hyperlinked to an area where you can edit your information. Select the area, then select from the options on the left, and follow the instructions to edit your information. When you are done, you can select “Published View” to see how things will appear. You will see the check box for keeping your personal information out of the printed and on–line phonebooks. It is important that all employees verify that the appropriate box is checked. This setting can be changed at any time and may take up to 24 hours to be reflected in the on–line phonebook. The University of Florida Telephone Directory will, of course, reflect your data as it stands when the paper directory goes to print.

Even if you choose to “not publish” this information, it is required that you provide your home address to the University because it is for payroll and tax reporting.

I thought I was just removing my address and phone number from the Directory (and on–line phone book) but now I am not listed at all. What happened?
Some people mark the “Do not publish” box for all of their personal information because they mistakenly think that their Social Security number will be displayed publicly. The Personal Information section of the Directory refers to your name, addresses and phone numbers. Your SSN is NEVER published by the University of Florida.

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If you select “No” to the first question in this section, then none of your information will be displayed including your name. This is not a good practice because others will find it hard to do business with you at the university. Instead, we recommend that you check “Yes” for publishing your Personal Information and then select “Do Not Publish” for everything but your business email address and business phone numbers.

What if I don’t have access to a computer?
If you do not have access to a computer, you should report address/phone changes to your department Directory Coordinator or use a home or public computer to update this information yourself. Employees and students can use the computers in the CIRCA Computer Labs (131 Architecture 392–1009, 408 Weil Hall 392–2431, 232 Bryan Hall 392–3272, E211 CSE 392–2446, E211 CSE 392–3713).

What if I don’t have a GatorLink username and password?
You can create a GatorLink account at https://my.ufl.edu. Contact the UF Help Desk ( helpdesk@ufl.edu or 392–HELP) for more information.

As my department’s Human Resources/Payroll representative, I need to make changes for members of my department. Where should I make these changes?
As a proxy for your department, you can edit information in Manage Directory Information. If you think you should, but do not have Manage Directory Information on your Admin Menu, please contact your Department Security Administrator and ask them to submit a request in the Application Access Request System. The two applications you may need include Manage Directory Information and Retrieve Departmental Affiliate. If you’re not sure who your department security administrator is, please contact the UF Help Desk (helpdesk@ufl.edu or 392–HELP).

What if I work for a UF affiliate?
If you work for an affiliate, such as UF Foundation or Athletic Association, you maintain your data by navigating to My Account > Update My Directory Profile in the myUFL portal. If you do not have a GatorLink username, you create a GatorLink account at https://my.ufl.edu. Contact the UF Help Desk (helpdesk@ufl.edu or 392–HELP) for more information.

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I’m an adjunct faculty member but not on the UF payroll. Am I listed in the UF Directory?
Yes, adjunct professors should be listed in the Directory. You can update your Directory information by navigating to My Account > Update My Directory Profile in the myUFL portal. If after updating your information there, you still have inaccuracies in your entry, please contact the UF Help Desk at 392–HELP or helpdesk@ufl.edu.

Whom can I contact for more information?
First, review materials online at the Bridges Web site. If you still need help, contact the UF Help Desk at 392–HELP or helpdesk@ufl.edu.

Directory Coordinators

How do I get access to the applications I need as a Directory Coordinator?
Please contact your Department Security Administrator and ask them to submit a request in the Access Request System. The two applications you may need include Manage Directory Information (Role: UF_N_DIR_ADD_PERSON; UF_N_DIR_BROWSE_DEMOG_INFO; UF_N_MAINT_DEMOGRAPH_INFO) and Retrieve Departmental Affiliate (Role: UF_N_RETRIEVE_DEPT_AFFILIAT). For more information about the Directory and to view training materials, security roles and other additional resources please visit: http://www.bridges.ufl.edu/directory.

What is the Retrieve Departmental Affiliate application?
The Retrieve Departmental Affiliate will allow departmental personnel to download employee demographic information into MS Word or Excel files. Your security to this application is tied to the PeopleSoft Department ID (or DeptID). DSAs should use the highest DeptID in the PeopleSoft DeptID Structure when requesting the role. To use it, go to Retrieve Departmental Affiliate in the Admin Menu under the Directory category. Select the Desired Group, enter your DeptID (e.g., 69010000) and click the Get List button. You may only select one group to download at a time. Follow the download instructions on the bottom of the screen. The information presented consists of: UFID Number, UF Business Email, Working Title, UF Phone Number, and UF Business Address.

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How do I add someone to the Directory?
Sign on to the myUFL portal > Quick Links > Admin Menu > Manage Directory Information > Select “Add Person.” Be sure you check to see if the person already exists in the Directory before creating a new record. When adding a new person to the Directory, the more information you provide the better. These two steps–careful search of existing records and entering comprehensive information–will help prevent an individual from having more than one UFID in the Directory, which can create a lot of problems.

How do I create a relationship in the Directory?

What is the difference between the UF Business Name and the Display Name?
The UF Business Name is your official name that is entered when you are first hired and usually comes from a Social Security Card or Driver’s License. The Display Name is what you want people to see in the UF Directory (on–line phonebook), such as “Bob” instead of “Robert” or “John Doe” instead of “Michael J. Doe.”

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An individual can update their Display Name in myUFL portal > My Account > Update My Directory Profile.

A Directory Coordinator can edit all names on someone’s behalf. If a Directory Coordinator updates the UF Business Name, he or she must send supporting documentation to Academic Personnel (if faculty), Registrar’s Office (if student), or HR Processing and Records (if other non–student employee). The need to notify those offices has not changed and their need for that documentation has not changed.

How do I make changes in the Directory for the employees in my department?
In the myUFL portal > Quick Links > Admin Menu > Manage Directory Information. You must have the appropriate user security roles to access this area. Enter the UFID of the person and click the “Get Basic Information” button. When his or her information appears, click “Manage Profile” from the menu on the left. Again, this will only appear if you have security to perform that function.

Each heading with orange text is a link to an area where you can edit your information. Select the area, then select from the options on the left, and follow the instructions to edit your information. There is a publish/do not publish selection on that page. When you are done, you can select “Published View” to see how things will appear.

How can I change a phone number in the Directory?

  1. Go to Manage Directory Information.
  2. Enter the UFID and press the Get Basic Information button.
  3. Click Address and Phone Numbers in Maintain Profile.
  4. From the menu on the left, select Edit Phone.
  5. Then select Edit Phone again.
  6. Then click the button next to the one you want to change and press the Submit button.
  7. Enter the correct phone number and press Submit.

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Is a new W–4 required when you change a Permanent Home Address or UF Business Name in the UF Directory?
Yes, a new W–4 is still required when changes are made to one’s permanent home address or official name due to marriage, divorce, etc. Please advise employees in your area, an address change in the Directory does not change the address on the W–4. For more information and to get the forms you need, please see the Division of Human Resources Web site at http://www.hr.ufl.edu.

How do I update a Social Security number (SSN) in the Directory?
To have an SSN changed in the Directory, present the appropriate documentation to:

What does “Active” status mean?
The Active status simply means the individual has an active entry in the Directory. This status does not necessarily reflect employment. When an employee leaves UF, the relationship would simply be removed, or perhaps changed to “ex–employee”. However, the entry can still remain active, since that person may have relationships in other areas of campus. The department can remove the relationship with him by going to “Relate Person” and selecting “Remove” next to the appropriate relationship.

What is the “Network Managed by” relationship in the UF Directory?
As our computing environment grows larger and more complex, and as applications require more from the network, more is required from a directory service. To address these needs, UF has implemented Active Directory to improve the management and security of UF’s network.

Active Directory needs to form a relationship based on network administration. For example:

Here’s what that means to Directory Coordinators who have the “Relate Person” function:

Initially, the relationship will be populated with the individual’s current ORG ID and will be changed as needed. The change may happen by an authorized system administrator with/or without your knowledge. That system administrator may ask you to do it. If so, this change will be made in the “Relate Person” area of Manage Directory Information.

What is the difference between the UFID translators?
There are potentially two translators on your menu:

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