one on one help

UF Directory

General

Q: I need to change my contact information (address, email, phone, etc.) at UF. How do I do this?
Q: I just updated my entry in the myUFL portal using the 'Update my Directory Profile'. Why does the online phonebook still have the old information?
Q: My entry (or someone else's) is wrong. Can you please change it?
Q: What is the difference between the UF Business Name and the Display Name?
Q: What do the different addresses mean in the Directory and why should I make sure they are correct?
Q: Why do I need a UF Business email that I check daily?
Q: How can I find out what my UF Business Email address is?
Q: Why am I not able to update my UF Business Name and birth date?
Q. What if I have more than one phone number?
Q. What if I don't want my home address and phone number listed?
Q. What if I don't have access to a computer?
Q. What if I don't have a GatorLink username and password?
Q. I am the HR/Payroll representative, I need to make changes for members of my department. Where should I make these changes?
Q. What if I work for a UF affiliate?
Q. I am an adjunct faculty member but not on the UF payroll. Am I listed in the UF Directory?
Q. Who may I contact for more information?

Identity and Primary Coordinators

Q: How do I get access to the applications I need as a Directory Coordinator?
Q: How do I add someone to the Directory?
Q: How do I create a relationship in the Directory?
Q: What is the difference between the UF Business Name and the Display Name?
Q: How do I make changes in the Directory for the employees in my department?
Q: How can I change a phone number in the Directory?
Q: Is a new W-4 required when you change a Permanent Home Address or UF Business Name in the UF Directory?
Q: How do I update a Social Security number (SSN) in the Directory?
Q: What does 'Active' status mean?
Q: What is the 'Network Managed by' relationship in the UF Directory?
Q: What is the difference between the UFID translators?
Q: How do I change the 'Network Managed By' relationship?
Q: What do I do if an individual has multiple UFID's?
Q: Why can't I update the Emergency Contact Information on a UFID?
Q: How can I search for individuals in my department by a specific affiliation?


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General

I need to change my contact information (address, email, phone, etc.) at UF. How do I do this?
The UF Directory is the sole source of your contact information at the University of Florida. Make sure the information it is up to date by logging on to the myUFL portal with your GatorLink username and password. Navigate to My Account > Update My Directory Profile in the myUFL portal.

I just updated my entry in the myUFL portal using the “Update my Directory Profile.” Why does the online phonebook still have the old information?
Changes to your home address and phone number can take up to 15 minutes to be reflected in the online phonebook.

My entry (or someone else's) is wrong. Can you please change it?
UF faculty, staff, and affiliates have control over updating their own Directory information. In some departments, the Identity Coordinator can make changes for faculty and staff in their departments. In other cases, the individual faculty or staff member will need to navigate to My Account > Update My Directory Profile in the myUFL portal.

What is the difference between the UF Business Name and the Display Name?
The UF Business Name is your official name that is entered when you are hired and usually comes from an official document such as your Social Security card, visa paperwork, driver's license, etc. The Display Name is what you want people to see in the UF Directory (online phonebook), such as "Bob" instead of "Robert" or "John Doe" instead of "Michael J. Doe." You can modify your own display name but not your business name.

What do the different addresses mean in the Directory and why should I make sure they are correct?
The UF Directory is the sole source of contact information at the University of Florida and is used to populate the myUFL systems and the online phonebook. Faculty and staff are strongly encouraged to make sure their information is correct and up to date via the myUFL portal > My Account > Update My Directory Profile.

Additionally, many official communications are sent to your UF Business Email Address. Please make sure this email is correct in the Directory via My Account > Modify My UF Business Email.

If you need help updating your Directory information in the portal’s My Account > Update My Directory Profile, please read the appropriate instruction guides on the Directory services page at http://www.bridges.ufl.edu/directory or contact your department’s Identity Coordinator.

Why do I need a UF email address that I must check daily?
There are times when the university will need to send you critical, time-sensitive information via email. This includes GatorLink password expiration notices and automated notifications from the myUFL systems. Please check to make sure your UF email address is valid and checked daily, or forwarded to another university email account that is checked regularly.

How can I find out what my UF email address is?
Your UF email address is the email address listed for you in the UF Directory. You can view your Directory entry by going to the myUFL portal and clicking on My Account in the myUFL Menu, then Update My Directory Profile. Links to change your UF email or forward your GatorLink email in the myUFL portal are also found under the My Account folder.

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Why am I unable to update my UF Business Name and Birth Date?
Because they affect insurance, payroll and tax records, changes related to your employment information must go through your department's Identity Coordinator, who will follow up with the appropriate core office.

What if I have more than one phone number?
You can add or change phone numbers in the UF Directory by going to the myUFL portal > My Account > Update My Directory Profile and Update Emergency Contact.

What if I don't want my home address and phone number listed?
You can choose to have your Local Home and Permanent Home data set to 'Publish' or 'Do Not Publish' in the UF Directory by navigating to My Account > Update My Directory Profile in the myUFL portal. This will include both the address and telephone number. This setting can be changed at any time and may take up to 15 minutes to be reflected in the online phonebook. The University of Florida Telephone Directory will, of course, reflect your data as it stands when the paper directory goes to print.

If you select 'Publish', your personal contact information can be made available in public directories. If you select 'Do Not Publish', your personal contact information remains unpublished. You will not appear in the online phonebook or public search of UF information. Your SSN is never published by the University of Florida. Note: Work address information will be published for UF employees.

Even if you choose to not publish this information, it is required that you provide your home address to the university, because it is necessary for payroll and tax reporting.

What if I don't have access to a computer?
If you do not have access to a computer, you should report address/phone changes to your department Identity Coordinator or use a home or public computer to update this information yourself. Employees and students can use the computers in the CIRCA Computer Labs (131 Architecture 392–1009, 408 Weil Hall 392–2431, 232 Bryan Hall 392–3272, E211 CSE 392–2446, E211 CSE 392–3713).

What if I don't have a GatorLink username and password?
You can create a GatorLink account at https://my.ufl.edu. Contact the UF Computing Help Desk (helpdesk@ufl.edu or 392-HELP) for more information.

As my department's HR/Payroll representative, I need to make changes for members of my department. Where should I make these changes?
You can edit information in Identity Access Management. If you think you should, but do not have 'Manage Identity Information' under Identity Access Management, please contact your Department Security Administrator and ask them to submit a request in the Application Access Request System. If you're not sure who your department security administrator is, please contact the UF Computing Help Desk (helpdesk@ufl.edu or 392-HELP).

What if I work for a UF affiliate?
If you work for an affiliate, such as the UF Foundation or the University Athletic Association, you maintain your data by navigating to My Account > Update My Directory Profile in the myUFL portal. If you do not have a GatorLink username, you create a GatorLink account at https://my.ufl.edu. Contact the UF Computing Help Desk (helpdesk@ufl.edu or 392–HELP) for more information.

I am an adjunct faculty member but not on the UF payroll. Am I listed in the UF Directory?
Yes, adjunct professors should be listed in the UF Directory. You can update your Directory information by navigating to My Account > Update My Directory Profile in the myUFL portal. If, after updating your information there, you still have inaccuracies in your entry, please contact the UF Computing Help Desk at 392–HELP or helpdesk@ufl.edu.

Whom can I contact for more information?
First, review materials online at the Bridges Web site. If you still need help, contact the UF Computing Help Desk at 392-HELP or helpdesk@ufl.edu.

Identity and Primary Coordinators

How do I get access to the applications I need as a Directory Coordinator?
Please contact your Department Security Administrator and ask them to submit a request in the Access Request System. One of the following roles should be requested UF_PA_IDM_COORDINATOR, UF_PA_PRIMARY, UF_PA_IDM_VIEWER. When requesting these roles be sure your DSA includes the Dept IDs that you want to manage are in the Requester comments area. If you or your IT personnel will also be adding the Network Managed By Relationship you will need UF_PA_IDM_NETMGR, and the requestor comment area should be left blank. For more information about the UF Directory and to view training materials, security roles, and other additional resources please visit: http://www.bridges.ufl.edu/directory.

How do I add someone to the Directory?
Sign on to the myUFL portal > Identity Access Management > Management Identity Information. This will take you to a search screen, where you will be able to add a person after you've verified that the person is not in the directory. Enter either the SSN, or name and DOB of the person you want to add. When adding a new person to the UF Directory, the more information you provide the better. These two steps--careful search of existing records and entering comprehensive information--will help prevent an individual from having more than one UFID in the UF Directory, which can create a lot of problems.

How do I create a relationship in the Directory?

If the Primary Dept id is blank on the UFID that you need to relate, or is outside of your scope of authority, email UF Bridges Identity Administration. Sign on to the myUFL portal > Identity Access Management > Management Identity Information. Enter the individual's UFID and select the UFID that was found. Click on the Department Affiliations tab and click the magnifying glass to choose the affiliation from the search results. Enter your DeptID, and if a relationship end-date is required enter it in that field and click on 'Create'.

What is the difference between the UF Business Name and the Display Name?
The UF Business Name is your official name that is entered when you are first hired and usually comes from a social security card or driver's license. The Display Name is what you want people to see in the UF Directory (online phonebook), such as “Bob” instead of “Robert” or “John Doe” instead of “Michael J. Doe.”

An individual can update their Display Name in myUFL portal > My Account > Update My Directory Profile.

An Identity Coordinator can edit all names on someone's behalf, except for the Business name. That should be done through one of the following offices: Academic Personnel (if faculty), Office of the Registrar (if student) or to Human Resource Services' Processing and Records (if other non-student employee). All others should be sent to Identity Administration at UF Bridges. The need to notify those offices has not changed, and the need for documentation also remains the same.

How do I make changes in the Directory for the employees in my department?
Sign on to the myUFL portal>Identity Access Management>Management Identity Information. You must have the appropriate user security roles to access this area. Enter the UFID of the person and select the UFID that was returned. When his or her information appears, select one of the tabs above the header information, and make the necessary changes to the UFID.

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Is a new W-4 required when you change a Permanent Home Address or UF Business Name in the UF Directory?
Yes, a new W–4 is required when changes are made to one’s permanent home address or official name due to marriage, divorce, etc. Please advise employees in your area that an address change in the UF Directory does not change the address on the W–4. For more information and to get the forms you need, please visit the Human Resources Web site at http://www.hr.ufl.edu.

How do I update a Social Security number (SSN) in the Directory?
To have an SSN changed in the UF Directory, you may be requested to present the appropriate documentation to one of the following core areas:

What does “Active” status mean?
The Active status simply means the individual has an active entry in the Directory. This status does not necessarily reflect employment. When an employee leaves UF, the relationship would simply be removed, or perhaps changed to “ex–employee”. However, the entry can still remain active, since that person may have relationships in other areas of campus. The department can remove the relationship with him by going to “Relate Person” and selecting “Remove” next to the appropriate relationship.

What is the 'Network Managed by' relationship in the UF Directory?
As our computing environment grows larger and more complex, and as applications require more from the network, more is required from a directory service. To address these needs, UF has implemented Active Directory to improve the management and security of UF’s network.

Active Directory needs to form a relationship based on network administration. For example:

What is the difference between the UFID translators?
There are potentially two ways to translate UFIDs:

How do I change the Network Manage By relationship?
You must have the appropriate role, UF_PA_IDM_NETMGR, in order to perform this function. Sign on to the myUFL portal > Identity Access Management > Management Identity Information > Network Managed By. Enter the UFID of the person whose NWMB needs to be added or changed, and click 'Create'. You can only have one Network Managed By relationship at a time.

What do I if an individual has multiple UFIDs?
Contact the UF Computing Help Desk or UF Bridges Identity Administration, and provide the UFIDs, names, DOB and/or SSN associated with each UFID.

Why can't I update the Emergency Contact information on a UFID?
This can only be done by the identity owner through the self service application: My Account > Update Emergency Contact.

How can I search for individuals in my department by a specific affiliation?
From the search screen in Manage Identity Information, enter the affiliation type and department ID in section 3, and click on 'Search'.

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